Privacy Policy

“Contribute to social development” is the philosophy of Manavis Cosmetics Co., Ltd., It is extremely important to properly handle and protect customer personal information. We comply with the applicable laws, regulations and other norms regarding personal information, and make every effort to protect the personal information of our customers with the following basic policy to ensure proper protection, management and operation of personal information

President and CEO Shinichi Kaneko

Use of Personal Information

Personal information collected and held by Manavis Cosmetics Co will be handled in a way that is seen as fair and reasonable to serve the purpose of use as below. If we use personal information for other than the intended purpose, we will ask for consent in advance, unless permitted by law.

  1. Receiving orders (Including payment operation)
  2. Various services such as events and campaigns the customers may be interested
  3. Provision of information and the company publication
  4. Use for the company publication
  5. Commission payment operation
  6. Provision of necessary information of group purchase performance to support referral activities
  7. Conduct of market research, data analysis, and surveys
  8. Beauty consultation service
  9. Trouble shooting operation
  10. Other purpose for education and membership management internally

*Collection of personal information
We collect personal information by legal and fair means.
We may ask to collect personal information and other information related to the contents of the consultation directly or in writing when the customers purchase our products, have consultations, use various services, join our various management activities, and participate in events, seminars, and others.
In addition, calls from the customers may be recorded for quality assurance purpose in regards to receiving orders and consultation handling process.

Security Control of Personal Information

To prevent exposure and loss of personal information and manage it safely, we take actions as follows:

  1. Upon handling provided your personal information, we maintain the safety management system properly and make every effort to prevent accidents including unauthorized access, exposure, theft, destruction, loss, and falsification.
  2. We provide education and guidance to employees based on our education plan as well as we make necessary contracts and provide appropriate supervision upon entrusting office work related to handling personal information to a third party.
  3. In the event of accidents, we make every effort to investigate promptly and correct problems based on the regulations.

Provision of personal information to third parties

We will not provide any customer personal information to third parties except in the following cases.

  1. With the consent of the customer
  2. When it is required by law
  3. When we entrust the handle of personal information to partner companies, affiliated companies and outsourcing companies which we have concluded confidentiality agreements regarding personal information in a way that is seen as fair and reasonable to serve the purpose of use clarified to the customer

Shared Use of Personal Information

We may share necessary customer personal information with our group companies and Manavis Skin Care Club members within the range of purpose of use in this policy.
The range of personal data we may share and joint users are as follows:

[Personal data item]
General information such as name and address provided in the membership registration form, purchase history of sales performance, and beauty inquiries/consultation.
[Joint user]
Advanced members (including successors) from Manavis Co., Ltd., Takumi World Co., Ltd., Voir Co., Ltd., Manavis Association, Manavis Skincare Club Group

Our company (Manavis Cosmetics) is responsible for such management of personal information.

Requests for Disclosure of Personal Information

If requested by the customer, we will respond appropriately to disclose, correct, or suspend the use of personal information in compliance with laws and regulations. Please contact us for any inquiries or consultations.

Manavis Cosmetics Co., Ltd. Membership Division
15-8 Chidori, Urayasu-city,
Chiba 279-0032 Japan
Phone: 0120-268-510 (Mon - Frid 9am-5pm / Closed on holidays including year-end and New Year holidays)